How to Handle Customer Complaints
In the event that you get an angry email or telephone call complaining about your service, what do you do?
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In the event that you get an angry email or telephone call complaining about your service, what do you do?
Lately, I have been working on a project with a group of developers that I found. In this modern day, security is a must. Several years ago security wasn’t a big deal, but now is a desperate time, and desperate times call for desperate measures. So let’s secure our apps!
Let’s add some more flair to our articles by using informational facts boxes, and pullquotes, to lighten up those mammoth articles. It’s all done using CSS and some floating, and unofficial follow-up to the previous post on the topic.
I’m doing a lot of design, and I though I would share my design process with you guys. It goes from sitting down with the design on a blank sheet of paper, to the zip file delivery – or whatever it might be. Perhaps there’s some tips and pointers that you could use in your own work, or you might just shake your head at the mad Swede’s workflow. Either way, it’s my design process.
As WordPress continues to evolve and change, and your blogs grow as well, you may no longer use certain plugins, but forget to deactivate them or remove them and this could lead to a huge security issue down the road.
Recently, more and more blogs are voicing their not-so constructive thoughts on guest blogging. What’s the beef? Some say the quality just isn’t there, but whose fault is that? You know, having another blogger write an article for you doesn’t have to be a half-assed attempt at link bait.
Guest blogging is to write, free of [...]
It approaches. The humidity takes a slight drop for a few days, and you can feel a refreshing feeling in the air. The leaves on the trees are still green, but a small portion fall to the ground and dry up. August is drawing to a close and September is coming. Another school year is [...]
Traffic is one thing that people strive for. Whether it’s using the pillar technique of building traffic over time, or a spike technique to create bursts of heavy hits for a day or two, traffic rules not only the way your website is seen, but it can affect how likely repeat visitors are.
People are like [...]
Whether you’ve been put in charge of your corporate website, or you’re a freelancer who’s been hired on, designing a website for a corporation is never routine. There are turf wars, inner-departmental battles, upper management issues, and precedent that you must deal with.
Yes, everyone makes mistakes, including (and more frequently than not), us. The key is to admit those mistakes in terms of your site (design, accessibility, etc), get them fixed, and improve upon them. Sitting back and taking a “I know everything” attitude certain isn’t the best way to go.
Many of you probably heard of the Weblog Tools Collection’s recent Essay Contest that was started a while back. Our very own Ronald (Ronalfy) entered his article on “What Not to Blog About“, and while he did not win, his article was viewed the most times out of any of the entries (5000+ Views on [...]
As a designer, clients will request you do work to their specifications. Sometimes, their visions border things designs you’ve already made. So then what do you do?