In the event that you get an angry email or telephone call complaining about your service, what do you do?

Different things might work for different people. What are your “magic formulas” for success?

In my last post, I talked about a couple reasons why partnering is better than outsourcing. Today, let’s look at some common online business partnerships.

I found a very interesting idea by Tim Van Damme, which examines the possibility of a service that fixes nothing but Internet Explorer 6 bugs, much like the slicing/PSD-to-HTML niche that’s grown in popularity over the past years.

So, for a while now, I have been watching Sitepoint, and other places where you can buy and sell sites. I have also watched as numerous sites I know well have been bought and sold, and there is one major thing I have realized: on average, a site will lose up to a third of its traffic after being sold.

I know this is a generalization, but from what I have seen over the last couple of years proves to me that I am right, especially where blogs are concerned.

Replace that your slogan here with something a little more practical.